Problem scanning using samsung SCX-4200

#40

Hi,

When I try to scan an document using SAMSUNG SCX-4200 I get an fatal error. Below in the output of nostaples --debugdevices:

Name: smfp:SAMSUNG SCX-4200 Series on USB:0 Vendor: SAMSUNG Model: SCX-4200 Series on USB:0 Type: Flatbed Scanner

Option 1

Name:   tl-y
Title:  Top
Desc:   Sets top position of the scan area
Type:   1
Unit:   3
Size:   4
Cap:    0
Constraint Type:    1
Constraint: (0, 279, 0)
Value:  0

Option 2

Name:   tl-x
Title:  Left
Desc:   Sets left position of the scan area
Type:   1
Unit:   3
Size:   4
Cap:    0
Constraint Type:    1
Constraint: (0, 216, 0)
Value:  0

Option 3

Name:   br-x
Title:  Right
Desc:   Sets right position of the scan area
Type:   1
Unit:   3
Size:   4
Cap:    0
Constraint Type:    1
Constraint: (0, 216, 0)
Value:  216

Option 4

Name:   page-format
Title:  Page Format
Desc:   Sets the paper format of the scanned page
Type:   3
Unit:   0
Size:   32
Cap:    0
Constraint Type:    3
Constraint: ['A4 - 210x297 mm', 'Letter - 8.5"x11"', 'Statement - 5.5"x8.5"', 'A5 - 148x210 mm', 'A5 Extra - 174x235 mm', 'B5 - 176x250 mm', 'B5 (ISO) Extra - 201x276 mm', 'B5 (JIS) - 182x257 mm', 'Executive - 7.25"x10.5"', 'Quarto - 215x275 mm', 'Envelope [#9](/projects/19416/tickets/9 "Ticket #9") - 3.875"x8.875"', 'Envelope [#10](/projects/19416/tickets/10 "Ticket #10") - 4.125"x9.5"', 'Envelope [#11](/projects/19416/tickets/11 "Ticket #11") - 4.5"x10.375"', 'Envelope [#12](/projects/19416/tickets/12 "Ticket #12") - 4"x11"', 'Envelope [#14](/projects/19416/tickets/14 "Ticket #14") - 5"x11.5"', 'Envelope B5 - 176x250 mm', 'Envelope B6 - 125x176 mm', 'Envelope C5 - 162x229 mm', 'Envelope C6 - 114x162 mm', 'Envelope C6/C5 - 114x229 mm', 'Envelope DL - 110x220 mm', 'Envelope - 110x230 mm', 'Envelope Monarch - 3.875"x7.5"', 'Custom']
Value:  Letter - 8.5"x11"

Option 5

Name:   mode
Title:  Color Composition
Desc:   Sets the color composition mode of the scanned image
Type:   3
Unit:   0
Size:   32
Cap:    0
Constraint Type:    3
Constraint: ['Color - 16 Million Colors', 'Grayscale - 256 Levels', 'Black and White - Halftone', 'Black and White - Line Art']
Value:  Color - 16 Million Colors

Option 6

Name:   
Title:  Scan Area
Desc:   
Type:   5
Unit:   0
Size:   0
Cap:    0
Constraint Type:    0
Constraint: None
**Failed to get current value for option.**

Option 7

Name:   preview
Title:  Preview
Desc:   Requests a preview-quality scan
Type:   0
Unit:   0
Size:   4
Cap:    0
Constraint Type:    0
Constraint: None
Value:  0

Option 8

Name:   resolution
Title:  Resolution
Desc:   Sets the resolution of the scanned image
Type:   1
Unit:   4
Size:   4
Cap:    0
Constraint Type:    2
Constraint: [75, 100, 150, 200, 300]
Value:  300

In my log I get this:

Mar 10 20:22:44 vix-office-desktop1 rmmod: ERROR: Removing 'lp': Operation not permitted Mar 10 20:22:44 vix-office-desktop1 rmmod: ERROR: Module parport_pc is in use Mar 10 20:22:44 vix-office-desktop1 rmmod: ERROR: Removing 'ppdev': Operation not permitted Mar 10 20:22:44 vix-office-desktop1 rmmod: ERROR: Module parport is in use by ppdev,parport_pc,lp Mar 10 20:22:44 vix-office-desktop1 rmmod: ERROR: Removing 'lp': Operation not permitted Mar 10 20:22:44 vix-office-desktop1 rmmod: ERROR: Module parport_pc is in use Mar 10 20:22:44 vix-office-desktop1 rmmod: ERROR: Removing 'ppdev': Operation not permitted Mar 10 20:22:44 vix-office-desktop1 rmmod: ERROR: Module parport is in use by ppdev,parport_pc,lp Mar 10 20:22:45 vix-office-desktop1 kernel: [37244.617256] ppdev0: registered pardevice Mar 10 20:22:45 vix-office-desktop1 kernel: [37244.617660] ppdev0: unregistered pardevice Mar 10 20:22:46 vix-office-desktop1 kernel: [37245.963662] ppdev0: registered pardevice Mar 10 20:22:46 vix-office-desktop1 python: io/hpmud/pp.c 627: unable to read device-id ret=-1 Mar 10 20:22:46 vix-office-desktop1 kernel: [37246.012497] ppdev0: unregistered pardevice

Any help, please.

Reported by abner.jacobsen (at gmail) · March 10th, 2009 @ 06:23 PM

Activity

onyxfish
- Tag set to crash, samsung, scanner
- State changed from new to open
Thanks for the ticket Abner. I haven't really seen anything quite like this before. Just looking at your scanner's options I don't see anything which is obviously known to cause problems with NoStaples. The error log you posted seems to indicate some sort of an issue with a kernel module, which makes me think that this device is not supported by SANE (the scanning library that NoStaples is based on). SANE's "Supported Devices" list does not mention the SCX-4200 so I believe this is probably the case:

http://www.sane-project.org/sane...

Have you been able to use this device with xsane or other linux scanning software? If so, please provide the NoStaples log file from $HOME/.nostaples/nostaples.log so that I can debug further.

Thanks! Bouvard

March 11th, 2009 @ 10:42 AM

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